Effective Date: May 2026
Integrity Insurance NW respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact us, complete a form, schedule a consultation, or communicate with us by phone, email, text message, or other methods.
Information We Collect
We may collect information you choose to provide, including:
Name Email address Phone number Mailing address, if provided Information submitted through website forms Appointment or consultation details Information you share when asking about Medicare, employee benefits, group health insurance, or other insurance-related topics
Please do not submit sensitive medical, financial, or personal information through the website contact form unless it is necessary for your inquiry. More detailed information may be requested during a consultation or enrollment process through appropriate forms, systems, or carrier-approved methods.
How We Use Your Information
We use the information you provide to:
Respond to your inquiry Schedule or confirm appointments Provide information about Medicare, employee benefits, group health insurance, or other insurance-related services Assist with plan comparisons, enrollment support, or service requests Communicate with you about your coverage questions Improve our website, services, and client communication process Comply with legal, regulatory, carrier, or compliance requirements Communication by Phone, Email, or Text
By submitting a form, contacting us, or requesting assistance, you authorize Integrity Insurance NW and its representatives to contact you using the information you provide. This may include phone calls, emails, or text messages related to your inquiry, consultation, insurance options, appointments, or service requests.
Message and data rates may apply for text messages. You may opt out of text communication by replying STOP or by contacting us directly.
Sharing of Information
We do not sell your personal information.
We may share information only as reasonably necessary to provide services, respond to your requests, support insurance-related work, or comply with applicable requirements. This may include sharing information with:
Insurance carriers
General agencies, broker support organizations, or upline partners
Pacific Insurance Group or other affiliated support partners, when appropriate
Enrollment platforms or quoting tools
Technology providers used for website forms, scheduling, email, CRM, or communication
Compliance, legal, accounting, or professional advisors
Government, regulatory, or law enforcement entities when required by law
Information is shared only as needed for legitimate business, service, insurance, compliance, or legal purposes.
Website Cookies and Analytics
Our website may use cookies, analytics tools, embedded content, or similar technologies to help us understand website traffic, improve user experience, and maintain website functionality.
These tools may collect information such as browser type, device type, pages visited, referring website, approximate location, and time spent on the site.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Third-Party Links and Tools
Our website may include links to third-party websites or use third-party tools, such as scheduling platforms, form tools, embedded content, insurance carrier websites, or educational resources.
We are not responsible for the privacy practices, security, or content of third-party websites or platforms. Please review the privacy policies of any third-party sites you visit or tools you use.
Data Security
We take reasonable steps to protect the information submitted through our website and communication systems. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted online.
Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with carrier or regulatory requirements, resolve disputes, and meet legal or compliance obligations.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under age 13. If we learn that information from a child has been submitted, we will take reasonable steps to delete it.
Your Choices
You may contact us to:
Request that we update or correct your contact information Ask to be removed from non-required communications Opt out of text or email communications Ask questions about how your information is used
Some information may need to be retained for legal, regulatory, carrier, or business recordkeeping purposes.
Insurance and Medicare Disclaimer
Integrity Insurance NW is an independent insurance agency. Contacting us through this website does not create an insurance policy, guarantee enrollment, or guarantee eligibility for any plan or product.
Medicare-related communications are intended for educational and consultation purposes. Integrity Insurance NW is not connected with or endorsed by the U.S. government or the federal Medicare program.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Integrity Insurance NW Sherene Kershner, Benefits Advisor & Medicare Strategist Phone: (425) 409-9113 Email: sherene@integrityinsurancenw.com WAOIC License #1289896
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.